Blairgowrie Associates

Blairgowrie - Customer Experience and Organisational Efficiency Specialists

Commercially-focused improvement


Our Business Improvement approach has been developed from a range of methodologies to ensure certainty & transparency throughout all improvement activities – minimising business risk & ensuring that customers become self-sufficient.

The Improvement approach increases certainty of execution and self-sufficiency for our customers

The approach utilises Lean, Six Sigma & System Thinking improvement tools & techniques appropriate to business needs. This accelerates the identification of root causes & effects, allowing implementation of sustainable, effective solutions that can be readily quantified.


  • Business Improvement ModelLean, Six Sigma & System Thinking methods
    Simplified improvement tools & techniques appropriate to business needs
  • Streamline & simplify
    Removal of bottlenecks & non-value adding activities
  • Fix
    Identification of root causes to develop sustainable & effective solutions
  • Design or re-design
    Effective & integrated processes & systems that add true business & customer value


Overall, the approach is designed to streamline & simplify processes, allowing the removal of bottlenecks & non-value adding activities.